This qualification reflects the role of workers who provide services to clients in relation to mental health issues. They can provide counselling, referral, advocacy and education/health promotion services. These workers are required to have high level specialist knowledge, skills and competencies especially in regard to laws affecting people with mental health issues, the range of services available to them and health issues related to mental health.

To achieve this qualification, the candidate must have completed at least 160 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
CHCCSL007 Support Counselling Clients in Decision-Making Processes

This unit describes the skills and knowledge required to assist clients to clarify their goals, explore options and develop a course of action.

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander Cultural Safety

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.

CHCPRP003 Reflect on And Improve Own Professional Practice

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

CHCPOL003 Research and Apply Evidence to Practice

This unit describes the skills and knowledge required to establish the information need, gather information and critically analyse the information for relevance to own work.

HLTWHS004 Manage Work Health and Safety

This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.

CHCDIV001 Work with Diverse People

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

CHCCSL001 Establish and Confirm The Counselling Relationship

This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model.