This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

This qualification includes 18 units (15 core units and 3 elective units)

HLTWHS002 Follow Safe Work Practices for Direct Client Care

This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

CHCADV001 Facilitate The Interests and Rights of Clients

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.

CHCAGE004 Implement Interventions with Older People at Risk

This unit describes the skills and knowledge required to work in partnership with older people and their carers to implement interventions in the context of an individualised plan to reduce risk.

CHCAGE003 Coordinate Services For Older People

This unit describes the skills and knowledge to provide services to an older person. It involves following and contributing to an established individual plan.

CHCPRP001 Develop and Maintain Networks and Collaborative Partnerships

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

CHCCCS006 Facilitate Individual Service Planning and Delivery

This unit describes the skills and knowledge required to contribute to the development, implementation and review of individualised support.

CHCPAL001 Deliver Care Services Using A Palliative Approach

This unit describes the skills and knowledge required to care for people with life-threatening or life-limiting illness and/or normal ageing process within a palliative approach.

CHCCCS017 Provide Loss and Grief Support

This unit describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement.

CHCCCS025 Support Relationships With Carers and Families

This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs.

CHCCCS001 Address The Needs of People with Chronic Disease

This unit describes the skills and knowledge required to determine and address specific issues faced by people who have a chronic disease, in the context of contributing to a holistic approach to support.